CRT
Privacy Policy
This Privacy Policy explains how CRT (“we”, “us”, the “App”) collects, uses, and shares information when you use our mobile application. By using CRT you agree to the practices described here.
1. Information We Collect
Account information you provide. When you create an account we collect your email address, first and last name, username, date of birth, and (if you choose to add one) a profile photo. If you sign in with Apple or Google, we receive basic profile details from that provider. Certain actions require phone verification, in which case we collect and store your phone number.
Location information. With your permission, we use your device’s location to show nearby courts, sort and filter results by distance, and verify that you are physically at a court when you check in. You can disable location access at any time in your device settings; some features (such as proximity check-in) will not work without it.
Content you create. We store the courts, reviews, ratings, photos, tags, check-ins, and other content you submit, along with your account identifier so the content can be attributed to you and moderated.
Social information. We store your friends, friend requests, referrals, points, achievements, and activity so the social and gamification features work.
Device and diagnostic information. We collect a push notification token to deliver notifications, and crash and error diagnostics (via Firebase Crashlytics) to keep the App stable. This may include device model, operating system version, and app version.
2. How We Use Information
- To operate core features — finding courts, checking in, reviews, photos, friends, and points.
- To verify check-ins and prevent abuse of the points/rewards system.
- To send notifications you’ve enabled (friend activity, submissions, rewards).
- To review reported or objectionable content and enforce our Terms.
- To diagnose crashes and improve reliability and performance.
3. How Information Is Shared
With other users. Your username, profile photo, tier, points, achievements, and activity (such as check-ins and content you post) may be visible to other users, including your friends and on leaderboards. Reviews, photos, and courts you submit are publicly visible.
With service providers. We use the following providers to run the App, and information is processed by them on our behalf:
- Google Firebase (Authentication, Firestore database, Cloud Storage, Cloud Functions, Cloud Messaging, Crashlytics) — hosting, account, data storage, notifications, and diagnostics.
- Google Places API — court and place search.
- Mapbox — address and place search/geocoding.
- Apple — Sign in with Apple and push notification delivery.
We do not sell your personal information.
For legal reasons. We may disclose information if required by law or to protect the rights, safety, and security of our users and the App.
4. Data Retention and Deletion
We keep your information while your account is active. You can delete your account at any time from Profile → Settings → Delete Account. Deleting your account removes your profile and associated personal data (including check-ins, notifications, blocked-user lists, rewards, and points history) and signs you out permanently. Some content you contributed to the community (such as courts) and records we are required to keep for safety or legal reasons may be retained or anonymized.
5. Your Choices and Rights
- Access or update your profile information in the App.
- Control location and notification permissions in your device settings, and notification categories in Settings → Notifications.
- Block or report other users and content from their profile or content menus.
- Delete your account and associated data as described above.
Depending on where you live, you may have additional rights (such as access, correction, deletion, or portability) under laws like the GDPR or CCPA. To exercise these rights, contact us using the details below.
6. Children’s Privacy
CRT is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
7. Security
We use industry-standard measures, including authentication, server-side access rules, and encryption in transit, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, where appropriate, provide additional notice in the App.
9. Contact Us
If you have questions about this Privacy Policy or your data, contact us at support@crtsports.com.